Making Life Insurance Personal

Personalization is a significant opportunity for life insurance carriers looking to revolutionize their relationships with customers. In this article, Montoux takes a closer look at some key themes, with examples carriers can aspire to.

Customer relationship

Customers have long been thought to begrudgingly purchase life insurance protection, either as a rite of passage or something an agent or other perceived authority has advised them to do. The nurturing of a customer relationship is not something that has been required of the carrier, as it has traditionally sat with agents working to earn their commission. This lack of an engaged relationship has led to a culture of disconnect, distrust and even resentment toward the carrier companies, and without an agent’s care can lead to lapses in premium payments and ultimately lack of coverage.

Read the rest of the article on Insurance Thought Leadership.

About Montoux

Montoux is the leading decision science platform specifically designed for life insurers, enabling them to improve profitability, grow sales, and better understand and serve customers. This powerful platform is grounded in actuarial science, data science, and optimization algorithms that help insurers unlock the value hidden in their data to make high impact decisions they would otherwise be unable to make. Montoux's customers include several of the world’s leading insurance providers and the company is rapidly expanding in the United States, Australasia, and the UK.

For media inquiries please contact:

Kimberly Walker
kimberly@montoux.com
+1 (914) 714 4556
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