Making Life Insurance Personal

Personalization is a significant opportunity for life insurance carriers looking to revolutionize their relationships with customers. In this article, Montoux takes a closer look at some key themes, with examples carriers can aspire to.

Customer relationship

Customers have long been thought to begrudgingly purchase life insurance protection, either as a rite of passage or something an agent or other perceived authority has advised them to do. The nurturing of a customer relationship is not something that has been required of the carrier, as it has traditionally sat with agents working to earn their commission. This lack of an engaged relationship has led to a culture of disconnect, distrust and even resentment toward the carrier companies, and without an agent’s care can lead to lapses in premium payments and ultimately lack of coverage.

Read the rest of the article on Insurance Thought Leadership.

About Montoux

Montoux is the global leader in pricing transformation for the life insurance industry. It provides an actuarial modeling platform which blends actuarial and data science into a powerful, easy-to-use software that helps insurers price their risk. Its customers include several of the world’s leading insurance providers and the company is rapidly expanding in the United States, Asia, Australasia, and the UK. Montoux improves life insurance carrier's profitability and speed to market and allows them to respond easily to fast-changing market dynamics. 

For media inquiries please contact:

Esther Robinson
esther@montoux.com
027 35 39 888
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